Refund Policy

If for any reason you are not satisfied with your purchase from Moving Forward, you may return it at any time for a full refund of the purchase price. 

NOTE: The only exceptions are Clearance items - these purchases are final and may not be returned for a refund.

Please call 1-855-436-2961 to receive authorization and instructions for the return. Send all returns to:

Moving Forward

Attn.: Returns

2102 Bell Shoals Road

Brandon, FL 33511

Refunds will be given in the original payment method and only upon receipt of the returned items. Credit card purchases will be refunded upon receipt of the returned items. Refunds by check may take up to 3 weeks to process. Shipping and Handling charges will be refunded only if the return is the result of our error.